About shipping and delivery
about shipping cost
About shipping method
After receiving your order, we will ship it within about 4-7 business days. (excluding holidays)
I will notify you of the tracking number by e-mail when it is shipped.
After shipping, it will be delivered within about 3-5 business days. (excluding holidays)
Okinawa Prefecture takes about 5-7 business days to deliver after shipping. (excluding holidays)
Please contact each transportation company for the status of your package.
Time until delivery: 10 to 20 days
(Schedules may change significantly due to overseas shipments.)
Yamato Transport: http://www.kuronekoyamato.co.jp/ytc/customer/
Sagawa Express: https://www.sagawa-exp.co.jp/
* We may deliver by a different delivery method from the above without prior notice.
* The estimated delivery date may pass due to weather, traffic conditions, or holidays.
* Due to the spread of the new coronavirus infection, there may be delays in the delivery of packages.
*In the unlikely event that the package is returned due to the recipient being away for a long period of time or being unable to connect to the phone, please contact us as soon as possible via EMAIL: info@OneFish.Shop or chat on the homepage.
* In addition, if the customer refuses to receive the package, a total of 1200 yen will be charged for the return shipping fee and handling fee. Please note that this will be the responsibility of the customer.